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This technical help system (knowledge base) addresses frequently asked questions and known issues concerning Web services. If you do not find the answer to your question, please contact us.

How to use Full Site Search?
1. How to use the search service. You do not need to read on. Just try yourself! (1) This search service is very easy to use, though it's so powerful that it offers so many "intimidating" options to choose from. (2) A keyword is a group of words, which by itself may be a word, phrase or even complete sentence. Remember to always separate multiple keywords by comma (comma-delimit). (3) Affixed to a keyword, the asterisk (*) becomes a wildcard. For example, 'Smith*' represents any of 'Smith', 'Smiths', 'Smithson', 'Smithsonian' and so on. (4) Best matches may not be good matches. To narrow down search results, always use a combination of keywords, phrases, date ranges and other criteria. (5) The search is always case-insensitive.

2. Ignored words. The most frequently used English words may, if entered as keywords, cause the search engine to reject an otherwise valid search request. Such words include a, an, the, you, this, that, or, under, in, etc. If you receive a message regarding ignored words, simply try again using different words.

3. Search results. If a document does not have an identifiable title, its title is shown using its Internet location (URL). If a document title starts with non-printable characters, their spaces are replaced one on one with underscores. If a document does not have an identifiable section of contents, its preview is not shown. The timestamp of a document uses Central Standard Time adjusted with Daylight Saving.

4. PDF documents. The search engine does not search the contents of PDF documents. So, keyword search does not apply to PDF documents. However, they can be searched for by date or document name.

5. Search scope. The search engine searches only static public information on the Web sites hosted by the City Web servers. Dynamic Web pages, such as the Web services, are beyond the scope.

6. Below are two examples of how to use Full Site Search.

Example of a simple search. You want to find out how many Web pages were changed on a particular date, say, 2/14/2001. Do this: set the document last modified date range from 2/14/01 to 2/14/01, set the document type to Web Pages, hit the Search button, and read the total number of results.

Example of a complex search. You want to print a list of City Council minutes documents posted during 2000-2001 that contain the keywords 'Bob Knight', 'Mayor' and some word starting with 'Mexic' (which may be Mexican, Mexico, a typo like Mexicco, etc). Do this: set the document date range from 1/1/00 to 12/31/01, enter Bob Knight, Mayor, Mexic*, MINUTES OF THE MEETING OF THE CITY COUNCIL in the 'document must contain all of' field, enter m in the 'document name must contain' field, set results per page to 100, and (optionally) set Web site to City of Wichita Web Site. Then, click the Search button. After seeing the results show up, click Printer-Friendly on the left pane, and print the final page (if the Web browser does not print background colors, you will need to enable support for background color printing).
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